Privacy notice
The short version: this website doesn't track you. We only handle your details when you email us, and we use them to reply and work with you.
Who we are
Layer 2 Media is a trading name of [Company legal name] Ltd, a company registered in England and Wales (company number [number]), registered office [registered address]. We're the controller of the personal information described here.
Questions about this notice or your information: hello@layer2.media.
What we collect
When you email us
If you send us a brief or get in touch, we get whatever you include: usually your name, email address, job title, company, and details about the campaign or client. Please don't send us sensitive personal information we haven't asked for.
When you visit the website
The site has no forms, no analytics, no advertising tags and no cookies. Fonts, images and video are served from our own site, so visiting it doesn't send your details to Google or other third parties.
Like any website, our hosting provider automatically records basic technical information for each request (IP address, browser type, the page requested and the time) to keep the site running and secure. We don't use this to identify you.
How we use it, and why we're allowed to
- Replying to enquiries and briefs, and preparing proposals. Lawful basis: our legitimate interest in responding to people who contact us, or steps you've asked us to take before entering into a contract.
- Delivering work for agencies and brands we work with. Lawful basis: performing our contract with you or your employer.
- Keeping in touch with business contacts about relevant work. Lawful basis: legitimate interests. You can ask us to stop at any time.
- Keeping the website secure using hosting logs. Lawful basis: legitimate interests.
- Meeting legal obligations, such as keeping business and tax records.
We don't sell your information, and we don't use it for automated decision-making.
Who we share it with
Only the service providers we need to run the business, under contracts that require them to protect it:
- Our email and document provider: [e.g. Google Workspace or Microsoft 365]
- Our website hosting provider: Cloudflare
- Professional advisers such as accountants and lawyers, where needed
Some of these providers may process information outside the UK. Where they do, we rely on UK adequacy regulations or the UK International Data Transfer Agreement (or Addendum) to keep it protected.
How long we keep it
- Enquiries that don't become work: up to 2 years after our last contact.
- Client and project records: 6 years after the work ends, for legal and accounting reasons.
- Hosting logs: kept by our hosting provider for a short period, usually no more than 30 days.
Your rights
Under UK data protection law you can ask us to:
- give you a copy of the information we hold about you
- correct anything that's wrong
- delete it, or limit how we use it
- stop using it, including for keeping in touch
- send it to you or another organisation in a portable format
Email hello@layer2.media and we'll reply within one month. It's free.
If you're unhappy with how we've handled your information, please tell us first. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Changes
If we change how we handle personal information, for example by adding analytics, we'll update this page and the date at the top.
See also our cookie notice.